FAQ


What is your shipping policy?

All of our work is made to order by the two of us and takes 2-3 weeks to ship.  We ship via Priority Mail.  If you need a different shipping method or a rush order, contact us and we will respond with availability and options.

Return Policy

If a piece arrives and is not what you were expecting - it can be returned within 2 weeks of receipt.  It must be returned in unused condition.  Shipping and handling fees are not refundable.  Contact us for instructions before returning.

What metal do you use for your earwires and posts?

All of our earwires and earring posts are sterling silver.

How to care for our jewelry

The jewelry is fabricated from sterling silver and mixed metals.  All metal that is not sterling silver is powdercoated for a highly durable color finish.  If sterling silver tarnishes you can polish it with a standard polishing cloth then wash the work in soap and water and towel dry to remove all polish residue.  

What if I need a different length chain?

If you need a necklace on a longer or shorter chain than what is listed you can contact us for pricing and availability.

How do I order wholesale?

We are always looking to partner with more great retailers.  If you are interested in carrying our work in your gallery or shop you can contact us for more information.