FAQ

When will order ship?

Orders ship between 2-7 business days from date of order depending on whether we are in the  studio when we receive the order, or out on the road.

What about returns?

If you are not delighted with your purchase, you may return unused, new condition work within 14 days for a full refund, less shipping and handling.  Returns must be pre-approved to be refunded. If you wish to return an order, please email us for instructions.

What about jewelry repairs/replacements?

Most things can be repaired or replaced, but some of our work is created using found/repurposed materials that are irreplaceable, or processes that we no longer employ.  If you have jewelry in need of repair, or have lost an earring and need a replacement, please email us for instructions and pricing. 

How do I clean my jewelry?

All of our powdercoat jewelry can be easily washed in water with mild soap.  If you need information for cleaning our earlier works in polymer clay and silver, drop us an email and we will send you information.

Are fine art reproductions archival?

All of our reproductions are printed using archival inks on acid free archival paper.

How are fine art reproductions shipped?

All reproductions are sold unframed and are shipped rolled in a shipping tube.